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🛒 RETAIL & ECOMMERCE

Know Every Customer. Personalize Every Interaction. Maximize Every Sale..

AI-Powered Retail Intelligence — Turn Browsers into Buyers and Buyers into Brand Advocates.

The modern retail battlefield is won on personalization, speed, and seamless omnichannel experience. Amalfi implements Salesforce Commerce Cloud, Zoho Commerce, and AI recommendation engines that help retail and ecommerce brands compete with — and beat — the giants.

What We Build

  • Unified Commerce CRM — Connect your ecommerce store (Shopify, WooCommerce, Magento) with Salesforce/Zoho CRM for a real-time, 360° customer view across every channel.
  • AI-Powered Product Recommendations — Einstein AI analyzes browsing and purchase behavior to serve hyper-relevant product suggestions — increasing AOV by 15–30%.
  • Abandoned Cart Recovery Automation — Multi-step sequences via email, WhatsApp, and SMS that recover 10–15% of abandoned carts automatically.
  • Customer Segmentation & Loyalty — AI-driven RFM (Recency, Frequency, Monetary) segmentation that powers loyalty tiers, VIP programs, and winback campaigns.
  • Inventory & Order Intelligence — Real-time inventory alerts, low-stock triggers, and supplier reorder automation connected directly to your CRM.
  • WhatsApp Commerce — Order confirmations, shipping updates, return processing, and promotional campaigns delivered via WhatsApp for 85%+ open rates.

Our Unique Differentiator

Our post-purchase AI journey does not just confirm orders — it cross-sells, collects reviews, builds loyalty points, predicts next purchase timing, and pre-emptively handles potential complaints. Every step automated, every touchpoint personalized.

Key Tools: Salesforce Commerce Cloud | Zoho Commerce | Shopify/WooCommerce API | Einstein AI | WhatsApp Commerce

Turn Mission Into Momentum

Average revenue uplift with AI personalization
10 %
Better cart recovery with WhatsApp vs email alone
3 x
Higher repeat purchase rate with loyalty automation
40 %

Build Your AI-Powered Commerce Engine → Get a Retail CRM Demo

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